Position Information Job Title: Carrier Sales Representative (Brokerage Task)
Contract Period: 1yr.
Bill rate: $32-$40/hr.
Working Location: Plano, TX 75075
Work Hours: 08:30am ~ 17:30pm CST (subject to changed)
Person in needed: 1

JD Details The Carrier Sales Representative will be responsible for building a qualified carrier network, negotiating competitive rates, and matching capacity to customer freight in real time. Without this dedicated role, it will unable to reliably secure trucks, maintain service levels, or protect margins on customer shipments which would significantly delay the launch and growth of the brokerage. This position will also manage execution activities such as dispatching, tracking and tracing, issue resolution, and communication with both carriers and internal stakeholders
Key Responsibilities:
* Develop and maintain strong relationships with carriers (asset based carriers, owner operators, and small fleets) to build a reliable capacity network for key lanes and customers.
* Source, qualify, and onboard new carriers in alignment with company compliance, safety, and insurance standards, leveraging TMS tools such as Aljex and integrated carrier onboarding solutions.
* Negotiate spot and contract rates with carriers daily to meet or exceed margin targets while ensuring service requirements are met.
* Match the right truck to the right load based on equipment type, location, transit time, and service expectations, using internal load boards and external marketplaces as needed.
* Execute and manage shipments from tender to delivery, including dispatching carriers, confirming appointments, and communicating pickup/delivery instructions.
* Utilize digital visibility tools such as MacroPoint and MyCarrierPortal to enable real time tracking, monitor ETA, and maintain high tracking compliance across active loads.
* Proactively track and trace shipments, identify exceptions, and resolve service issues (delays, breakdowns, missed appointments, OS&D) while keeping customers and internal teams informed.
* Update and maintain accurate records of carrier profiles, rates, load details, communications, and status updates in the TMS (e.g., Aljex) and related platforms.
* Collaborate closely with customer sales, operations, and accounting to support pricing, capacity planning, claims resolution, and on time invoicing.
* Meet or exceed daily/weekly activity and performance metrics, such as outbound calls, loads covered, margin per load, and tracking compliance.
* Manage order entry and create orders for customers through systems, phone, and email as needed.
* Exercise discretion and independent judgement with respect to handling difficult situations and provide timely escalation and/or feedback to direct supervisor regarding service failures, customer complaints, or any other matters requiring attention.
* Meet departmental and personal profit margin goals
* Performs other special projects and task as assigned

Required Qualifications:

* Bachelor's Degree preferred
* 3+ years of transportation experience in carrier sales, freight brokerage, or truckload operations (TL/LTL) strongly preferred.
* Hands on experience with freight brokerage platforms and tools such as Aljex (TMS), MacroPoint (real time visibility), and web based carrier portals like MyCarrierPortal or similar systems.
* Strong negotiation, communication, and relationship building skills with proven ability to manage carrier relationships in a high volume environment.
* Ability to multitask, prioritize, and remain calm under pressure in a fast paced, time sensitive environment.
* Proficiency with basic computer applications (email, spreadsheets, web based platforms) and comfort learning new logistics technologies.
* Detail-oriented with strong organizational and problem-solving skills.
* Ability to work effectively in a fast-paced environment, both independently and as part of a team
* Highly motivated, enthusiastic, and self-driven, with a strong commitment to achieving results

Preferred Skills:

* Experience operating within a modern digital freight environment using real time visibility and automated tracking tools.
* Knowledge of U.S. over the road transportation market, including equipment types, regional markets, and seasonality.
* Track record of achieving or exceeding carrier sales KPIs (load count, margin, carrier compliance, on time performance).
* Tools: Experience working with Aljex or similar TMS, MacroPoint or comparable real time tracking solutions, and carrier portals such as MyCarrierPortal.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.